Legal
Refund Policy
We want Pro to be worth it. If it isn't, you can get your money back on your first purchase. This policy is part of our Terms of Service and applies to purchases from Cyber Koi Limited.
7-day money-back guarantee
Email [email protected] from the address on your account within 7 days of your first Pro purchase — monthly, yearly or lifetime — and we'll refund it in full, as long as you have downloaded no more than 5 source code packages. No questions asked, and no form to fill in.
We process refunds within 3 business days. The money goes back to the original payment method; your bank may take another 5 to 10 business days to show it.
Renewals
- You can cancel a subscription at any time from your account page, so it won't renew. You keep Pro until the end of the period you paid for.
- Renewal payments are not refunded, except where the law requires it. If you forgot to cancel and haven't used Pro since the renewal, email us within 7 days of the renewal and we'll look at it.
When a refund ends access
A refund ends the Pro access it paid for, including the right to start new commercial projects with Pro prompts and source code. Sites you already launched are not affected.
Your legal rights
This policy does not limit any rights you have under the consumer law where you live. Because downloads start right after purchase, we ask for your consent to immediate access at checkout where the law requires it.
Contact
Cyber Koi Limited（赛博锦鲤科技有限公司）· Hong Kong SAR